The holidays can be tough for sales professionals—including reverse mortgage originators (yes, even us!). The dreaded holiday slump often hits hard, leaving some professionals scrambling to recover in the new year.
Years ago, while working in financial services, I noticed a peculiar phenomenon: colleagues would essentially vanish in December. Long before the days of social media, there was no way to confirm if they’d gone into witness protection—or simply gone AWOL.
The truth? Many assumed no one wanted to hear from them during the holidays. Sure, it’s fair to take Christmas Eve or Christmas Day off the table, but the rest of the season? It’s an opportunity waiting to happen. The holidays can amplify financial stress for homeowners, making the reverse mortgage conversation even more relevant. Rising expenses and dwindling bank balances might turn the equity locked in their homes into a lifeline they’re ready to explore.
A December slump will echo painfully in February.
To avoid that fate, here are six strategies reverse mortgage originators can use to stay active and engaged over the holidays:.
1. Send a Holiday Greetings Email
Reach out to past clients, undecided prospects, and even those who ultimately didn’t move forward. Skip the sales pitch and instead share a warm, heartfelt message that simply lets them know you’re thinking of them. A genuine connection goes a long way toward keeping the door open.
2. Mail Holiday Cards to Referring Partners
Attorneys, CPAs, and realtors are still fans of the holiday card tradition—and they’ll notice yours. Write a short, sincere note and hand-address the envelopes for a personal touch. These small gestures keep you top of mind with the professionals who help fuel your referrals.
3. Host an Open House
Too late for a holiday open house? No problem—plan a New Year’s event instead. The focus shouldn’t be on pitching but on expressing gratitude and maintaining visibility. A casual gathering keeps your name front and center with clients and partners.
4. Share Gift Ideas by Email
Help clients solve a common seasonal problem: finding the perfect gift. Create a quick list of thoughtful gift ideas tailored for different age groups or budgets. They’ll appreciate the gesture, and it’s a great way to stay relevant without being ‘salesy’.
5. Book January Appointments Now
If December feels hectic, start setting appointments for January. Be proactive—get meetings on the books now, and use your CRM to remind clients a few days in advance. This keeps your pipeline moving once the holiday chaos subsides.
6. Send a New Year’s Card
Stand out from the sea of Christmas cards with a unique New Year’s greeting. It’s a simple yet memorable way to show you’re thinking of your clients and partners as they start fresh in the new year.
These strategies can help you turn a potential holiday slowdown into an opportunity for meaningful connections and future business. What’s your go-to tactic for staying engaged during the holidays? Share your ideas below—we’d love to hear them!
Shannon Hicks
Editor HECMWorld.com
As a prominent commentator and Editor in Chief at HECMWorld.com, Shannon Hicks has played a pivotal role in reshaping the conversation around reverse mortgages. His unique perspectives and deep understanding of the industry have not only educated countless readers but has also contributed to introducing practical strategies utilizing housing wealth with a reverse mortgage.
Shannon’s journey into the world of reverse mortgages began in 2002 as an originator and his prior work in the financial services industry. Shannon has been covering reverse mortgage news stories since 2008 when he launched the podcast HECMWorld Weekly. Later, in 2010 he began producing the weekly video series The Industry Leader Update and Friday’s Food for Thought.
Readers wishing to submit stories or interview requests can reach our team at: info@hecmworld.com.
1 Comment
Gotta love October. Per HUD we had the highest HECM case numbers assigned that month than in any month in the last 25 at over 4,300. There are many other things to comment on in the October 2024 FHA Production Report that HUD posted early this morning PST but this was the best news of all. Good news is always welcome.
Well, here is another interesting note, HECM Refis were over 11% of the total HECM endorsements. Strange to see that when the expected rate index is this high.
One thing about forward momentum, do not allow anything to slow it down.