The Consumer Financial Protection Bureau has begun it’s audits of non-banking lenders. What can we expect to see? How will reverse mortgage lenders respond?
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Continue readingThe Best Brains of Our Lives – Senior Clients
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The Benefits of a “Reverse Mortgage-Age” Mind
When people talk about “having a senior moment” it’s decidedly unfunny — especially if you’re the one who went to the basement and now can’t recall why. But the surprisingly good news? Our brains are more fertile and resilient than once believed — in fact, they actually peak in performance sometime in midlife, which most researchers define as anywhere from ages 40 to 68.
In The Secret Life of the Grown-up Brain, New York Times health and medical science editor Barbara Strauch writes, “Middle age is a far more important time for our brains than anyone ever suspected. This is when paths diverge. What we do when we’re on Planet Middle Age determines what the next stop, Planet Old Age, will look like. At midlife, the brain is ‘on the cusp’. What we do matters, and even what we think matters.”
What does this mean for the “reverse mortgage-age” brain? While your prospects may have more trouble with name retrieval, and their brains may not perform at the same rate of speed they did when in their twenties, the brains’ owners are collectively happier, more adaptable to stress, and actually power up, not down, to solve problems.
This is especially handy in a crisis: remember 57-year-old pilot Chesley Sullenberger III, who made a successful emergency landing of a disabled jet on the Hudson River? Sullenberger was able to call up established patterns and connections built up in his brain over the decades. One reason everyone survived, reported an air safety investigation, was the middle-aged pilot and crew: “a testament to experience.”
We live in “a strangely schizophrenic world in terms of age,” confirms Strauch. “We tell people to get out of the way at 62, yet we’ve had a man running for U.S. president, arguably the toughest job around, at age 72. We send clear messages to women, in particular, that they’re past their prime in dozens of ways by their late fifties, and yet we have had a grandmother, at age 68, running the U.S. House of Representatives.”
The Thinking of Reverse Mortgage Clients
So when your reverse mortgage clients and prospects can’t recall a name, or are a bit slower to grasp new information, remember that this is a brain more focused on the positive than its younger counterparts, more integrated in terms of its experience, judgment, and yes, wisdom, and blessed with “cognitive reserve,” explains Strauch.
Cognitive reserve means that the more we feed our brains with education and mental enrichment, from reading to concerts to Chinese lessons (as well as nutrition and exercise), the more we build brainpower throughout the lifespan — even to the extent that a cognitively enriched brain is more protected against dementia, reveals Strauch.
And a robust, age-reversed brain can also exhibit greater interest in a reverse mortgage than one that’s in decline.
Government Sponsored Reverse Ads?
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Continue readingSenior or elder? Knowing your audience
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Senior Marketing
Knowing Your Reverse Mortgage Audience
While we’ll all become “seniors” if we live long enough, not everyone attains the status of elder. The former term refers to someone who has reached a certain chronological age; the latter to one who has evolved into something of a sage.
In his landmark book, The Big Shift: Navigating the New Stage Beyond Midlife, social entrepreneur Marc Freedman speaks continually of “generativity,” which he labels a cumbersome word for an essential function: guiding and supporting future generations. (see Pressing the Reset Button/Part 1: Encore, Encore!)
I disagree with Freedman’s distaste for the word generativity (coined by psychoanalyst Erik Erikson in 1950). To me, generativity is a glorious, onomatopoeic expression of the highest calling of our later years: vivifying subsequent generations through creativity, care, and compassion.
Reverse Mortgage Marketing To Seniors
For reverse mortgage professionals, understanding this distinction can help you speak in the language of your audience, because those who are ready to enjoy a well deserved retirement, and those who are reinventing themselves to create a post-midlife career or volunteer position, may perceive their home from very different perspectives — yet both groups can provide valid, viable, and valuable reverse mortgage leads.
Perhaps it’s also a question of reclaiming the word “senior”. In school, this term signifies exalted status: upperclassmen nearing graduation, stepping into the next phase of their personal development. Yet in later life, it’s generally been viewed disparagingly.
Reverse Mortgage Marketing And The Aging Process
As we reimagine the aging process to include a “Third Age” of vibrant, mature, post-midlife adults who are reversing the collective image of aging as surely as a reverse mortgage provides income to those who have earned it through the years, “senior” can evolve to mean one who has earned the right to live their later years in whatever manner best suits who they have become, whether that means mentoring a single grandchild — or, like Gene Jones, deciding at 84 to create Opening Minds Through the Arts, an Arizona program that today serves more than 20,000 school children throughout greater Tucson.
Senior and elder Jones typifies the new mature adult, who, as Freedman describes, now has “the opportunity to live a legacy — not just to leave one.”
Shaping our future: Financial Assessment
Some claim it has created confusion in the marketplace. Others fear it will exclude up to 30% of borrowers. As the debate continues, the Financial Assessment is the biggest game-changer our industry faces, and our future borrowers
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