Walking into the Lion’s Den


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reverse mortgage newsWinning over those who already oppose the reverse mortgage

There may be times when meeting with the adult children of a potential borrower or with a group of skeptical financial planners feels like walking into a lion’s den.

How Are Your Communication Skills?


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Can you stand to improve your communication skillset?

Now may be the time to brush up on these communication skills

  • Empathyreverse mortgage news
  • Active listening
  • Body language
  • Acknowledging others
  • Your 30-second pitch
  • Inspiring others
  • Owning your mistakes

Mental Shifts to Get Out of a Rut


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Practical changes to get out of a rut

Practical tips to mix things up for greater efficiency.

  • Changing call-back times
  • Moving out of under-performing target markets
  • Why you should avoid checking your email first thing in the morning
  • Creative commutes to work and their benefits

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Smart Tips for Workplace Communication


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reverse mortgage news7 Tips & Tools to Maximize Effective Workplace Communication

  • Clear email expectations and standards
  • Instant messaging (IM) versus email overload
  • Standing meetings
  • When to make a phone call instead of sending an email
  • Creating a company Wiki
  • Off-site lunch meetings

Find Your Voice & Crush It!


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reverse mortgage newsThe Authentic You is the Best Person to Succeed

Are you holding back? Living in fear of other’s opinions? To unleash our potential to succeed as reverse mortgage professionals and inviduals we must find our own voice. What is your true authentic ‘best self’? Is your business built around the authentic nature of who your are?

 

The FOMO Trap!


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Practical steps to stop FOMO madness

reverse mortgage newsDo you have a case of FOMO? If you’re the parent of a teenager there’s a good chance they have FOMO. The Fear of Missing Out (or FOMO) is rampant in our society. How do we avoid the FOMO trap or help others escape its clutches? Welcome to Friday’s Food for Thought. This episode is brought to you by Open Mortgage, where better is possible. Please click on our sponsors ad below this video.

Fear is a powerful emotion, perhaps the strongest. The fear of missing out can lead to disconnection, poor choices, stress, and even heath problems. FOMO tears us between the extremes of optimism and pessimism leaving us in the purgatory of stress.

Is FOMO influencing your decisions when to buy or sell a stock? How about the habitual need to check your Facebook notifications? Did they like my post? Who replied to my comment? Have I received an email in the last five minutes? Oh my gosh! I had better check.  If you’ve sat in a restaurant and seen a table of teenagers all on their phones, then you’ve seen FOMO.  How can you gain back some control and not be controlled by FOMO? Here are some thoughts to consider.

1. Take back control. If your phone is beginning to feel like a shock collar its time to take action. Silence…

Download the video transcript here.

When Teamwork Doesn’t Work


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Who’s on 1st? Avoiding email confusion when assigning tasks

reverse mortgage newsWho’s on first? That was the famous punchline of the comedy duo Abbot & Costello which played on the frustrations and confusion of vague communication. When it comes to teamwork we can often find ourselves confused as to ‘who’s on first’.

You’ve all received this in your inbox, an email which ‘cc’s‘ several people in your organization asking for a particular task to be completed. It could be from a customer, your boss or a coworker. It probably reads something like this…‘hey, I need this done by Friday. Let me know when it’s done. Thanks, everyone’. Everyone? Who is everyone, and who will be ultimately responsible for making sure this assignment is completed?

The temptation in group communication is to absolve yourself of responsibility being convinced that someone else will do it…but will they? Much like a fly ball landing between the center and left field, shared responsibility can lead to shared failure. How can you avoid such confusion in the workplace?

1. Set a new standard. Reach an agreement that any email requesting that a task is completed include (1) a description of the job, (2) the specific person responsible for completing the task, and (3) a clear…

Download the video transcript here.