Killing Time

killing time procrastination

Are you killing time or is it killing you?

 

Killing time. We all do it. If I’m in a long check-out line I’ll clear a bunch of emails. Perhaps you kill time in the evening by watching your favorite show or for some going down the rabbit hole of binge-watching Netflix.

Killing time is usually harmless but there are times when it’s not.

Killing time becomes a liability when we use it to ignore our pending tasks. Perhaps it’s an unpleasant phone call to a homeowner about an appraisal, or God forbid, a second appraisal. Killing time is a space filler- filling the space where we could be more productive or accomplished.

Here are some strategies to avoid killing time that kills your productivity.

1. Time-block your calendar. If you have a typical workflow throughout the week time block it on your calendar. When do you typically call applicants to update them? What are the best days and times to call on prospective borrowers? Fill the time-space before something else fills it.

2. Eat the frog first. Mark Twain wrote, “If it’s your job to eat a frog, it’s best to do it first thing in the morning. And If it’s your job to eat two frogs, it’s best to eat the biggest one first”. He speaking to prioritizing both your time and energy. It’s best to tackle your most challenging tasks early in the day.

3. Make a list. Not necessarily a traditional to-do list but capture all of the things you need to do. Next prioritize them in categories. Perhaps it’s low, medium and high. You could also add categories such as in progress, completed, or discarded. Trello is a great tool to manage the myriad of things you have to do.

4. Take a short break. This isn’t wasting time but maximizing it! I’ll typically step out of my office and take a short walk for a few blocks near our downtown office. The important thing is to get out and get moving.

Time is our most precious resource. We spend time away from our families to earn a living to provide for our daily needs. We spend time with our loved ones because we know someday we may not have the opportunity. If you guard anything in your life or your daily schedule it’s time.

That’s One Small Leap!

How to leap ahead and dispel the illusion of disappointment

 

Every four years we recalibrate our calendar to better match the solar year with an extra day tagged onto the shortest month- February. Yes, that’s one small step. Julius Caesar began the practice in 46 BC with the Julian calendar. Pope Gregory used the same practice in the calendar we use today- the Gregorian calendar.

If you thought gaining an hour in the fall was great how about the extra day we had yesterday? Seriously, beyond the silly leap year tradition each of us can make micro-changes. One of those changes is to remove the illusion of disappointment. Many feel that gnawing sense of disappointment when they review their New Year’s resolutions made just two months ago.

Whether it’s our personal goals, loan production, or life in general here are 6 ways you can remove the illusion of disappointment and take a small leap forward.

 

1. Understand that negative moods have a silver lining. They push us to be more attentive and examine facts that we otherwise ignore when we’re feeling cheerful.  Ask yourself “What should have happened here?” or “Why am I feeling disappointed about this?”. 

 

2. Seeing where you have fallen short harness disappointment harness that energy to decide what choices you’ll make differently in the future.  

 

3. Question your expectations. Were they realistic? Were they dependent on circumstances outside of your control? Were my expectations flexible to adapt to changing conditions?

 

4. Find the teachable moments. What can you learn from the disappointing experience? What would you do differently next time? How should I set expectations in the future?

5. Take inventory. What skills do you need to develop? What tools do you need that would be helpful? What support should I seek to improve?

6. Step away. When you’re feeling especially disappointed take a step back. Or even better, take a few thousand steps and take a walk. Give yourself the time and space to clear your head.

Disappointment is that reliable passenger that accompanies us in our sales endeavors. Knowing how to better leverage it can help us rebound, regroup, and find the small wins despite setbacks. Before you go be sure to thank our sponsor

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How to Flip the Script of Your Internal Dialog

How to Flip the Script of Negative Self Talk

It’s time to lose the script. That self-defeating, highly critical voice in your head that sabotages us. The internal dialog that says “You can’t do that. You’re not cut out for it”, or “Everything is going wrong so why try?”.

The truth is at times we all screw up, lose our temper, or act selfishly- despite our best intentions. I certainly have

Here are four tips to lose that inner critic and get control of your inner dialog.

!. Watch your mental diet. Does what you watch upset you? I may very well if you’re a news junkie. Mindfully limit how much negative media you consume and you’ll likely find yourself more relaxed, positive, and fulfilled. Social media is a cesspool of negativity. Droves of people are just waiting to make a snide or rude comment or want to provoke you. Don’t engage.Take control.

2. Use silence to your advantage to monitor your thoughts. We drown out our thoughts with stimulation. We listen to music, a talk show, or an audible book in the car. That’s fine- but also try driving on your next errand or home in silence. Listen to your thoughts or inner dialog. It’s difficult to process our emotions or thoughts if we constantly expose ourselves to stimulation. Silence is indeed golden.

 

3. Rewire your mindset. Neuroplasticity. Yes, you can teach an old dog new tricks. Embracing and practicing new behaviors can actually rewire how our brain responds to stress, disappointment, or frustration. It’s all about recording over the ineffective and damaging tape that’s been playing in our heads for years, even decades.

4. Be your own best friend. This one is the hardest for me. If you’re friend messes something up do you berate them? Do we tell them what a fool they are? Of course not. Many times we are our own harshest critics. Does that help? Instead, try saying to yourself what you’d say to your best friend. “It’s okay, you’ll get it next time”, or “We all make mistakes”, are just a few of the phrases we can begin practicing saying to ourselves.

As we close consider the words of Pythagoras. “No man is free who cannot control himself.” Freedom begins and ends between our own two ears. We can improve. We can flip the script.

Surrender but never give up

Finding the Balance of Flow

It’s said that Americans are a stubborn lot. I would venture to add that reverse mortgage professionals are even more so. Steadfast in the face of ever-changing market conditions. Resilient in the face of adversity. Hopeful for a better future. So give yourself a well-deserved pat on the back.

But there’s also a time to surrender- to submit to those forces over which we have no control. Forces such as interest rates, home values, and economy.

One person who embodies the balance of surrendering and yet without giving away his core values is Vice Admiral James Stockdale. As a POW captured by the Viet Cong Stockdale quickly learned what he had to accept and that part of him which would remain untouchable.

From his experience in captivity we have the Stockdale Paradox which states “You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, and at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.”

Two questions arise from this paradox. What is your faith anchored to? And, are you in the practice of accepting the most brutal facts you face today?

Neither question is for the faint of heart, but if there’s one thing reverse mortgage professionals like yourself have proven over the years is their resilience.

Consider what situations or circumstances you need to submit to and above all project your inner self from the temptation to give ourselves away give in completely.

Finding the Balance of Flow (part 1)

Finding the Balance of Flow

Each of us has a limited capacity or reserve of physical, intellectual, or emotional energy that we draw from each day. This week Dr. Stephen Campbell looks at ways we can achieve a balance between those things that fill us and those that drain us.

Do More By Doing Less

How doing less makes you more productive!

Did you know that those who work 46 weeks per year actually outperform those who work all year without a vacation?  Even just taking one week off may not be enough. The trick for loan originators is most of you are only paid for the loans you close. So taking time off may feel like your watching money blow by, but is it really? 

 

Here are some benefits of carving out time to get away from the daily grind of originating reverse mortgages or managing those who do.

 

First, vacations give you something to look forward to. This force you to get serious about your time management, schedule your tasks, and get laser-focused. 

 

Second, taking a break improves your health. Is it really worth skipping taking some me or we time only to get run down and sick. Stressed out workers are 63% more likely to take sick pay and miss time at the office. I guess that trade-off wasn’t such a great deal after all.

 

Third, vacations improve your long-term health reducing your likelihood of a heart attack, stroke, depression, or anxiety. Let’s book that flight. 

 

Fourth, stepping back from work duties allows you to clear your mind and boost your creativity. Are you working on a big project? Taking a break may actually improve the quality of your work.

 

Fifty, just planning a vacation improves your mood. My wife and I found several informative YouTube videos with travel tips before our trip to New Orleans last December. The building excitement of what we would see and do boosted our spirits.

 

After putting your nose to the grindstone and cranking away there’s something special about relishing time away from the hustle and bustle of your everyday work life. Plan a vacation or stay-cation but make it happen. You’ll thank yourself later.

5 Ways to Beat the Sales Doldroms

 

Are you familiar with the word doldrums? In our modern lexicon it describes a slump, loss of motion, lack of productivity, or listlessness. For sailors the doldrums were no laughing matter before the advent of steamships and diesel powered vessels. Mariners used the term to describe a windless and potentially deadly zone near the equator where ships could get stuck or days, weeks, or longer as the sails hung slack. 

 

Today many mortgage and real estate professionals are in this windless limbo and consequently may find themselves with empty sails feeling uneasy, bored, or fearful.

 

So how do we start paddling back to where the wind can fill our sails? Here are five strategies for your consideration.

 

1. Be Consistent

 

Habits and routines may seem boring but they can serve us well. Practice consistent routines for outbound sales calls, mining your client and prospect data in a CRM, and meeting with area professionals who interact with potential borrowers. To ensure you don’t fall off the wagon schedule each of these as recurring events on your calendar. 

 

2. Use the Stockdale Paradox

 

The Stockdale Paradox embodies two elements: confronting the brutal truth of your current situation while maintaining an unwavering faith or belief that you will prevail in the end. This principle is named after Vietnam prisoner of war James Stockdale who was imprisoned in the infamous Hanoi Hilton where he developed several psychological tools of survival. Take stock of where your business stands today and boost your perseverence by envisioning where you want to be.

 

3. Adjust your message

 

Is your typical sales approach effective with homeowners? Is your marketing producing results? If not, take the time to dive deep into what motivated your past clients and take the pulse of your local market. Have conditions changed? Is the standard pitch of eliminating required mortgage payments working? If not, work to develop a relevant message.

 

4. Keep the essentials

 

There are some expenses that should be eliminated and others that shouldn’t. If you find yourself with fewer closings and less income resist the temptation to fold the tent. Folding the tent is eliminating those key services and tools that are essential to you continuing to market, engage, and followup with potential borrowers.

 

5. Stay in touch

 

When business slows take advantage of your time by getting on the phone. Professionals across all industries find that the more personal contacts they make the more likely they are to find a deal. Call your past borrowers and check in on how they’re doing. Ask for a referral. Meet a local advisor or realtor for coffee. No matter what- keep building relationships.

What do you do during a slow business season? Share your experience in the comment section below. 

Do These 5 Things for a Happier 2024



I usually blather on about New Year’s resolutions. That’s okay and we should set some goals for the new year. Why not? But how about something new? A happier state of mind in 2024? Here are five things each of us can do right now for a happier new year. 

First- stop worrying about what other people think about you. Most are engrossed in their world and are not paying much attention. Over-worrying about others’ perception of us is called the ‘Spotlight Effect’ where we imagine people are noticing us more than they really are.

Do you want to be satisfied and avoid unnecessary angst? Then wish for things to be as they turn out to be. Epictetus said, “Don’t demand that things happen as you wish, but wish that they happen as they do happen, and you will go on well.”

Focus on what you control. Weigh every situation and circumstance and ask yourself, “is this something I can control?”. If not, then discard it and with it the anxiety that comes with attempting to control the uncontrollable.

Find happiness outside of other’s approval. If we depend on others to feel good about ourselves then we’ve handed them over the reigns to our happiness. Instead, resolve to do your best work, focus on what you can do in a given moment, and remember that more often than not happiness is a state of mind- not a set of circumstances.

Use adversity to practice building the character traits you want to strengthen. For it’s outside our comfort zone that we find growth. Adversity is unavoidable and often reveals our present character strengths and weaknesses so we might as well use adversity as an opportunity to improve, grow stronger, and prepare ourselves for an uncertain future. 

Being our last episode of 2023 I want to wish every one of you a happy, prosperous, and productive 2024. Happy New Year!