Have you ever stopped to observe popular people and just how they interact with others? While the adage holds true that you can’t please everyone all the time we can improve our ability to make ourselves likable by prospects, colleagues and outside professionals. Here are just a few things to consider this Friday that you can begin working on next week.
Continue readingDigital Edge
Most of us are aware that a growing number of seniors and retirees are online. From social media, web browsing and email our target market is online more today then ever before. The question is how do we leverage such a medium to keep our prospective borrowers engaged?
Continue readingThe Mission Remains
Over the last several years we have seen HUD reshape the landscape of reverse mortgage lending. Reduced principal limit factors, first year distribution limits and the upcoming financial assessment leave some wondering if we will be able to serve senior homeowners who will truly need our services…
Continue readingJust How Far?
Having conducted over one hundred training sessions with fellow reverse mortgage professionals a common question is raised. Just how far should I go in following up with a potential borrower? Unfortunately many stop after one attempted phone call or if the prospect shows any signs of disinterest. This is tragic since the the majority of homeowners we contact are not ready to jump on board, sign the application and schedule counseling during our first encounter.
Continue readingWhat Do You Believe?
Our internal beliefs can go largely unnoticed except when evidenced by our actions or outcomes. Even more so our beliefs determine our level of happiness, something we all want more of in our lives. Our personal and professional lives often deal us multiple blows often all at once.
Continue readingHow to Deal with Change
If there is one thing most reverse mortgage professionals are grappling to deal with it is change. Some changes are positive while others can ratchet up our stress level and create professional hurdles to be overcome.
Continue readingThe Art of Saying “No”
We were often taught by school, society and others that saying ‘no’ is rude, impolite or obstinate. But is it? The art of knowing when to say no is key to establishing personal and professional boundaries that protect our focus and productivity.
Continue readingHarnessing the Winds of Change
A Chinese proverb admonishes “When the winds of change blow, some people build walls and others build windmills.” More than ever before we should ask ourselves if we are building walls to protect against the evolution of our industry or are we preparing to harness the momentum of change?
Continue readingStand Apart
Competition is up and volume is down. We’ve been here before as an industry so the real question is how will we differentiate ourself in the marketplace?
Continue readingWhen You Feel Like Giving Up
From time to time we all can feel like giving up, throwing in the towel and walking away. It may be the challenges of our profession, a relationship or business venture.
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