10 Ways to Build Trust



Here are 10 ways to build trust while discussing reverse mortgages with a skeptical homeowner…

.

3 comments

Owen Coyle October 8, 2021 at 5:21 am

Shannon, that was an excellent video this morning about building trust. Do you have that list that you could email to me in a pdf format?

I would like to put it on the bulletin board in my office. And I’m sure many other of your viewers would like to have that list.

Owen Coyle

Reply
Dick Diamond October 8, 2021 at 5:55 am

Another suggestion I would add is to make your borrower feel good about their their decision to have worked with you by sending a follow-up “Thank You” note both after submission of the application and also after the loan closes. That leaves the door open to casually ask for referrals.

Reply
Dennis Keithly October 8, 2021 at 6:07 pm

Thanks Shannon for your follow-up on 10 ways to build trust as a suggested topic is appreciated. One tries to do the best job we can and do what is best for the client. Your ideas are a great check point to see that we are following why we do HECM”s. I religiously watch and read your blogs and articles. I work with Jay Kaplan.

Sincerely yours
Dennis Keithly
Senior Educator
NMLS # 1010315
559.917.4955

Reply

Leave a Comment

HECMWorld.com uses cookies to improve user-experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Cookies View Policy

DON'T MISS OUT!
Subscribe To Our Newsletter
Be the first to get latest Reverse Industry updates and exclusive HECMWorld.com content straight to your email inbox.
Your information will never be shared.
close-link