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We cannot learn what we think we already know

Shannon Hicks
Our sales appointments are our best teacher As professionals steeped in the enthusiasm and promotion of reverse mortgages it’s easy to miss important lessons in our daily sales activities. Our confirmation bias may insulate us from valuable feedback and observations when meeting with homeowners and other professionals. For example, you

What’s stopping HECM loan growth?

Shannon Hicks
 Are repeated HECM changes and stricter guidelines preventing substantial growth in HECM endorsements? Despite increasing housing wealth, a growing senior population,  and increasing financial need few older homeowners are taking a reverse mortgage. An examination of potential roadblocks and how to overcome them.

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