CLEVELAND — The Better Business Bureau Serving Greater Cleveland (BBB) has awarded its prestigious accreditation status to Fidelity Homestead Associates, a contractor management group that specializes in home repair and restoration for the mortgage industry.
“We are proud to be a BBB Accredited Business,” said David A. Michael, Jr., President of Fidelity Homestead Associates. “It signifies our commitment to customer service, reliability and trust. Our acknowledgment by the BBB aligns with and supports our efforts of providing superior service in the marketplace.”
Fidelity Homestead Associates offers a wide variety of inspection, repair and renovation services. A BBB member since 2012, this is the first year Fidelity Homestead Associates has received accreditation status.
“Accreditation is an honor as many businesses are not eligible,” said Sue McConnell, BBB President. “Businesses that meet our high standards are invited to apply for accreditation. Applicants undergo a review process and ultimate approval by our Board of Directors.”
Businesses seeking BBB accreditation must commit to the BBB Code of Business Practices. The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and telling the truth, being transparent, honoring promises, being responsive and safeguarding privacy.
About Fidelity Homestead Associates
Fidelity Homestead Associates is a contractor management group that specializes in home repair and restoration for the mortgage industry, with a particular focus on FHA Reverse Mortgage pre-closing inspections and repairs. Fidelity provides a turnkey service with fast results, regardless of the location of the home or the size of the project. Processors and Loan Officers often need to assist their clients by helping them to obtain an estimate from licensed/insured contractors to meet current FHA standards for loan approval.
About the Better Business Bureau
BBB was founded in 1912 with a mission of fostering a fair marketplace and continues to be a resource for the public, providing objective, unbiased information about businesses. Reports on over three million businesses and charities are available at bbb.org/cleveland. A key piece of information that helps consumers make informed decisions is whether a company is BBB accredited. According to BBB, seven of 10 consumers say they are more likely to buy from a company designated as a BBB Accredited Business.