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Winning Hearts & Minds

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Give, Take & Win!

reverse mortgage newsChanging someone’s mind is no easy task, but it is in fact your chosen profession if you are a salesperson. That’s our reality. Quite frankly, unless you want to be walked over you are probably trying to change people’s minds every day, friends, a loved one, family members and other salespeople.

“Everyone should think like me!” If we are honest, it’s a thought we often have when we run up against those with opposing views. Thankfully our world is filled with diverse opinions, viewpoints, and preferences. Let’s be honest if we are frustrated when doesn’t agree with our ideas is it because they won’t budge or the fact that we just don’t know how to persuade them? Consider that for a moment.

Here are some points to remember when trying to persuade others in your professional sales career or outside of the office.

1. Don’t correct them. Research has shown that correcting someone often leads to them doubling down on their position or even worse feeling embarrassed and consequently adversarial. Try the feel, felt, found approach that we’ve discussed on previous episodes. Remember, we are emotional beings and do not operate on logic alone.

2. Make it personal. Be sure to…

Download the video transcript here.

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Editor in Chief: HECMWorld.com
 
As a prominent commentator and Editor in Chief at HECMWorld.com, Shannon Hicks has played a pivotal role in reshaping the conversation around reverse mortgages. His unique perspectives and deep understanding of the industry have not only educated countless readers but has also contributed to introducing practical strategies utilizing housing wealth with a reverse mortgage.
 
Shannon’s journey into the world of reverse mortgages began in 2002 as an originator and his prior work in the financial services industry. Shannon has been covering reverse mortgage news stories since 2008 when he launched the podcast HECMWorld Weekly. Later, in 2010 he began producing the weekly video series The Industry Leader Update and Friday’s Food for Thought.
 
Readers wishing to submit stories or interview requests can reach our team at: info@hecmworld.com.

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