Common explanations that may create confusion A wise person once said, “Words are free. It’s how you use them that may cost you.”At some point in our careers, most of us have been guilty misusing keywords when describing the features and benefits of the federally-insured reverse mortgage. I most
Are you hiding behind your email? John Luddy explains why HECM professionals need to get out from behind their email and pick up the phone. About John Luddy: John has trained reverse mortgage professionals how to be successful when sitting face-to-face at the kitchen table with prospective HECM borrowers. Norcom
7 Tips & Tools to Maximize Effective Workplace Communication Clear email expectations and standards Instant messaging (IM) versus email overload Standing meetings When to make a phone call instead of sending an email Creating a company Wiki Off-site lunch meetings
Who’s on 1st? Avoiding email confusion when assigning tasks Who’s on first? That was the famous punchline of the comedy duo Abbot & Costello which played on the frustrations and confusion of vague communication. When it comes to teamwork we can often find ourselves confused as to ‘who’s on first’.
The Social Hack for Conversations Do you want to make a memorable impression, win over a new friend, be someone that people seek out? Learn this one social hack and you will! Last evening I attended a friends going away party. Arriving at a local eatery I walked into a