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How Are Your Communication Skills?

Shannon HicksMay 26, 2017April 23, 2018

by Shannon HicksMay 26, 2017April 23, 201801064

Can you stand to improve your communication skillset? Now may be the time to brush up on these communication skills Empathy Active listening Body language Acknowledging others Your 30-second pitch Inspiring others Owning your mistakes

Mental Shifts to Get Out of a Rut

Shannon HicksMay 19, 2017April 23, 2018

by Shannon HicksMay 19, 2017April 23, 20180721

Practical changes to get out of a rut Practical tips to mix things up for greater efficiency. Changing call-back times Moving out of under-performing target markets Why you should avoid checking your email first thing in the morning Creative commutes to work and their benefits

When Saying No is Your Best Option

Shannon HicksMay 5, 2017April 23, 2018

by Shannon HicksMay 5, 2017April 23, 20180933

Wht saying NO will help you and your prospective borrowers Here are two specific instances when saying ‘no’ is your best choice as a reverse mortgage professional.

Find Your Voice & Crush It!

Shannon HicksApril 28, 2017April 23, 2018

by Shannon HicksApril 28, 2017April 23, 20182 981

The Authentic You is the Best Person to Succeed Are you holding back? Living in fear of other’s opinions? To unleash our potential to succeed as reverse mortgage professionals and inviduals we must find our own voice. What is your true authentic ‘best self’? Is your business built around the

What People Love to Talk About

Shannon HicksMarch 24, 2017April 23, 2018

by Shannon HicksMarch 24, 2017April 23, 201801061

The Social Hack for Conversations Do you want to make a memorable impression, win over a new friend, be someone that people seek out? Learn this one social hack and you will! Last evening I attended a friends going away party. Arriving at a local eatery I walked into a

When They’re Ticked Off

Shannon HicksMarch 3, 2017April 23, 2018

by Shannon HicksMarch 3, 2017April 23, 201811316

6 keys to win back angry customers It happens, or as a bumper sticker says… Despite your efforts, systems and organization it will happen- your clients will get ticked off- at you! It’s a mix of disappointment that all your safeguards didn’t prevent the situation in the first place coupled

Dealing with Adult Children

Shannon HicksFebruary 23, 2017February 22, 2017

by Shannon HicksFebruary 23, 2017February 22, 20171790

Try this strategy the next time adult children are at the appointment Adult children. There are many times when they should and can be at their parent’s reverse mortgage appointment. How do you approach such a meeting? When should you arrive? What personality types should you be aware of. About

I Pledge Allegiance to the Grind

Shannon HicksFebruary 17, 2017April 23, 2018

by Shannon HicksFebruary 17, 2017April 23, 20183 1531

Dealing with and overcoming the daily grind “I pledge allegiance to the grind, and to the exhaustion for which it stands. One professional, over worked, with burnout and frustration for all.” A recent blog post entitled “I Pledge Allegiance to the Grind” got me thinking. How many are dissatisfied, not

HECMs could go mainstream if Congress does this

It’s time to lose the Reverse Mortgage Shame

What the HECM is happening?!

Home prices must drop in these markets. Here’s…

sales

How Are Your Communication Skills?

Mental Shifts to Get Out of a Rut

When Saying No is Your Best Option

Find Your Voice & Crush It!

What People Love to Talk About

Dealing with Adult Children

I Pledge Allegiance to the Grind

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