Who stands out and why

Authentic Gravitas: Who Stands Out and Why 

One way to improve your online gravitas is to get your own turn-key professional reverse mortgage website. Hundreds of originators already have and some are making thousands each month because they invested in a professional online presence.


John A. Smaldone August 9, 2020 at 10:30 am


Good points brought out in this session. It makes a lot of sense in what you said, especially the listening part. So often we have a tendency of not listening, especially to our potential clients. To often originators of today are so interested in making the sale, they forget to listen to the needs of the seniors they are talking to in order to sell them what they truly need!

Thanks for sharing Shannon,

John A. Smaldone

Shannon Hicks August 10, 2020 at 9:17 am

Thank you John!

Melinda Hipp August 12, 2020 at 1:54 pm

I think we all have the commitment to listen, do the difficult thing and ask what their true needs/wants are, but when we get rushed and too busy, we do forget that and with this generation we work with, you still HAVE to stop and remember this. Too many folks try to get their 10 loans a month closed when there is no way you can do that and still listen, handle issues, have meaningful conversations, etc. I entered this business because of the folks I work with daily and what I feel I can do for them. I always want this to come across, even if they are grumpy or just not feeling so well. We do have to give the good and the bad some days, but need to find a way to add our meaningful self to the conversation in sounding grateful that they came to us to try to help solve a problem or create a better retirement. I love my clients and want them to love me to! Thanks for the video, Shannon.

The Cynic August 17, 2020 at 1:29 pm


These are the hard but necessary lessons one must learn to be effective in this industry year after year. Your comment should be both helpful and insightful to those who are less experienced, care for their customers and are looking for the right path forward. Great comment.


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