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Authentic Gravitas: Who Stands Out and Why 

One way to improve your online gravitas is to get your own turn-key professional reverse mortgage website. Hundreds of originators already have and some are making thousands each month because they invested in a professional online presence.

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Editor in Chief: HECMWorld.com
 
As a prominent commentator and Editor in Chief at HECMWorld.com, Shannon Hicks has played a pivotal role in reshaping the conversation around reverse mortgages. His unique perspectives and deep understanding of the industry have not only educated countless readers but has also contributed to introducing practical strategies utilizing housing wealth with a reverse mortgage.
 
Shannon’s journey into the world of reverse mortgages began in 2002 as an originator and his prior work in the financial services industry. Shannon has been covering reverse mortgage news stories since 2008 when he launched the podcast HECMWorld Weekly. Later, in 2010 he began producing the weekly video series The Industry Leader Update and Friday’s Food for Thought.
 
Readers wishing to submit stories or interview requests can reach our team at: info@hecmworld.com.

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4 Comments

  1. Shannon,

    Good points brought out in this session. It makes a lot of sense in what you said, especially the listening part. So often we have a tendency of not listening, especially to our potential clients. To often originators of today are so interested in making the sale, they forget to listen to the needs of the seniors they are talking to in order to sell them what they truly need!

    Thanks for sharing Shannon,

    John A. Smaldone
    http://www.hanover-financial.com

  2. I think we all have the commitment to listen, do the difficult thing and ask what their true needs/wants are, but when we get rushed and too busy, we do forget that and with this generation we work with, you still HAVE to stop and remember this. Too many folks try to get their 10 loans a month closed when there is no way you can do that and still listen, handle issues, have meaningful conversations, etc. I entered this business because of the folks I work with daily and what I feel I can do for them. I always want this to come across, even if they are grumpy or just not feeling so well. We do have to give the good and the bad some days, but need to find a way to add our meaningful self to the conversation in sounding grateful that they came to us to try to help solve a problem or create a better retirement. I love my clients and want them to love me to! Thanks for the video, Shannon.

    • Melinda,

      These are the hard but necessary lessons one must learn to be effective in this industry year after year. Your comment should be both helpful and insightful to those who are less experienced, care for their customers and are looking for the right path forward. Great comment.


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