The Problem with Drift Net Marketing

reverse mortgage marketing

How today’s top-producers are succeeding


Last fishing season I sat down with my friend Mike and caught up on his recent fly fishing exploits in Shasta Lake, California. As an experienced fisherman, he related to me how he adjusted his typical techniques due to the rapidly-rising waters in the reservoir after several weeks of heavy rain and snowfall. The water was brown in several spots obscuring the fish below the surface, the currents had changed, and small inlets disappeared. Basically, he had to reinvent his approach in a rapidly changing environment. His flexibility paid off with over 20 fish caught and released.

Mike’s technique is specific and targeted. The opposite approach is deep sea drift netting, which hangs several large net curtains under the water’s surface catching nearly everything in its path- often entangling smaller fish that must be thrown back.

While it is easy to lament the decline in homeowners taking a reverse mortgage, the more intriguing question is how do a handful of HECM professionals succeed in today’s marketplace? Here are just a few of the ways today’s top producers tell us they attracting and closing qualified homeowners.

  1. Referrals– Most salespeople in any industry fail to get referrals. One of the best ways to enter a sphere of influence is to ask each borrower if they know any local CPA, attorney, or financial planners in your community you could speak with. Take note of each name and ask them if you can use them as a reference when you make your introduction.
  2. Relationship management– if you have contacted professionals in the past, when is the last time you spoke with them? When was your last coffee or lunch meeting? When was your last phone conversation? Do they see you as a friend or just another salesperson looking for a free lead?
  3. Targeted investment– Your time is an asset you choose to invest each day. Are you spending 80% of your time on activities that produce 20% of the results? Take a hard, cold, pragmatic look at where you are marketing. Are you trying to reach every age-eligible homeowner in your area? If so, chances are you’re getting burned out on unqualified applicants. Instead, seek out the homeowners who are most likely to qualify and utilize a reverse mortgage. This could be those seeking to right-size into a new home in retirement, who want to avoid taking more taxable withdrawals from their retirement accounts or are simply looking for an alternative to a home equity line of credit.

Whichever method you choose, commit to hanging up your driftnet and pick up your fly rod and reel. Explore the smaller niche inlets and coves overlooked by most that are rich with opportunity.

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Do HECM Reforms Fix Past Losses?

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Can recent HECM reforms ever repay the losses of the past?


reverse mortgage newsAn honest examination of the reverse mortgage would recognize that many loans originated prior to 2013, could easily become a future liability. Case and point the now defunct ‘Standard Fixed Rate HECM’. Introduced in the midst of an overheating housing market. With needs-based borrowers comprising a significant portion of HECM loans taken, the seeds of trouble sown came to fruition as housing values plummeted, causing many of these loans to ‘cross-over’ where the outstanding loan balance exceed the home’s value. Subsequent insurance claims spiked.

Complicating matters is the method used to calculate the HECM program’s economic value which swung wildly from a positive valuation of $6.8 billion in 2015, to a negative value of $7.7 billion for the fiscal year 2016.

 

What are your thoughts? Please leave your input in the Comments section below, and share this post on social media using the Twitter, Facebook and LinkedIn icons at the top of this page. Thank you!

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Executive Orders: The Impact on Our Industry

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A Pause for HECM Changes?

pres-penExecutive orders. This practice of exercising executive authority has become increasingly frequent and controversial in recent presidential administrations. In 2013 HUD was granted the authority to in effect, issue ‘executive orders’ under FHA’s expanded powers. President Trump has promised to cut federal regulations dramatically. Will the administration’s executive orders curb the rule-making authority of FHA?

The HECM Stabilization Act of 2013 granted FHA the Congressional authority to enact reforms to the Home Equity Conversion Mortgage program as needed to ensure the program’s longevity.

The Trump administration’s recent executive order mandates that all agencies to keep additional regulatory costs at zero, unless required by law. Under a regulation-cutting administration HUD may find itself hamstrung in enacting their recent set of HECM rules which were due to be enacted on September 19th this year. These additional rules included the authority to reduce first year distributions from 50%, a 95% property acquisition threshold, and an 11% cap on closing costs for purchase transactions.

Reverse mortgage lenders may soon get a…

Download the video transcript here.

NEW HECM Rules Announced

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HUD Announced New Finalized HECM Rules for 2017

reverse mortgage newsHUD announced their finalized rules enacting several policy changes to the Home Equity Conversion Mortgage (HECM) program which will go into effect later this year. What do these changes hold in store for interest rate caps, disclosure requirements, and new loan assignment guidelines and how will the final rules change the face of reverse mortgage originations? Welcome. This, is the Industry Leader Update. I’m Shannon Hicks.. This episode is brought to you by ePath Digital, providing real-time leads for today’s reverse mortgage professional.

After much anticipation and speculation, HUD announced their finalized rule changes for the Home Equity Conversion Mortgage. The rule changes were first proposed and opened to public comment last May. The rules could be seen as a continuation of the agency’s mission to solidify the reverse mortgage program under the Reverse Mortgage Stabilization Act of 2013 which gave HUD expanded authority to quickly enact additional rule changes as they saw fit. The new rules will go into effect September 19, 2017.

When it comes to reverse mortgage originations, loan officers and lenders will be required to…

Download the video transcript here.

Where Have the Jumbos Gone?

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Where Are the Jumbo Reverse Mortgages

The time is ripe for jumbo reverse mortgages but where are they?

reverse mortgage newsThe Home Equity Conversion Mortgage market has weathered the storms of the housing crash and numerous product changes yet the emergence of a strong jumbo loan market has yet to appear.

A recent article in Reverse Mortgage Daily by columnist Jason Oliva says despite the talk of jumbo products returning they are nearly absent despite a substantial need. First let’s define what a jumbo loan is. A jumbo loan is a mortage with a loan amount which exceeds the loan limits established by federal lending agencies which are privately guaranteed. Today there is only one jumbo reverse mortgage loan product in the marketplace, the…

Download a transcript of this episode here.

Looking for more reverse mortgage news, commentary and technology? Visit ReverseFocus.com today.

Swords into Plowshares

The phrase beating swords into plowshares can be found in a biblical passage referencing the transition from war to peace. It is a fitting admonition for the reverse mortgage industry as we prepare for what we hope will be the finishing touches on the restructuring of the Home Equity Conversion Mortgage program. In other words now is the time for us to cease fighting change and prepare for the future.

reverse mortgage news, financial assessmentUnpleasant realities:

Reality can be an unpleasant wakeup call and economic realities often are harsher. There was notable resistance and confusion as HUD took numerous measures to shore up the economic weak points of the HECM. Principal limit reductions, insurance premium increases and first year utilization restrictions, all which in retrospect foreshadowed a fully underwritten loan. FHA’s mutual mortgage insurance fund suffered substantial damage due to the housing collapse undermining the foundational assumptions upon which the HECM program was built. The broken bones may have been set and casted but the limp remains as we step forward. Time does heal all wounds yet it will be several years before we see the economic valuation of the HECM portion of the MMI fund fully recover. Until then we live with the reality of the financial assessment.

Making the crooked paths straight:

Navigating the fact-finding and underwriting minutiae of the financial assessment will pale in comparison to the importance of forging a new path in reaching potential borrowers. There is a large contingent of our industry who have worked in the reverse mortgage space for several years who still view the HECM as a social program. In other words, some see our mission to help all seniors regardless of their financial assets, ability to pay or future liabilities. Unfortunately this social justice view of the reverse mortgage is not financially viable and will lead such individuals down a very treacherous road of frustration and unmet expectations. To truly position ourselves for success we must begin to look away from the easy needs-based sale to those who may not see the immediate need but would benefit from using the HECM as part of their overall retirement strategy.

Finding a middle ground

It may be tempting to believe that only those with substantial savings and higher home values will qualify in the wake of the assessment. In fact, nothing could be further from the truth. Those with a history of poor credit management, late property charge payments and a persistent lack of cash flow will be the cohort most effected. Which brings us to the average middle-class homeowner. With senior home equity reaching new heights there remains a viable, qualified and motivated market who may have modest means but sufficient equity making them eligible. Even those on a fixed income of social security could easily meet assessment guidelines if not saddled by other debts or a history of poor money management. Then there’s the ‘mass affluent’: those with investible assets between $100,000 and $1 million dollars. Those with substantial retirement savings are often at risk of outliving their money; if  you’re doubtful just ask your local financial professional.

Next steps:

Now is the time for us to collectively put down our swords and equip ourselves for the remaining opportunity ahead. Certainly we will find fewer needs-based borrowers desperate for a HECM that qualify to easily pluck off the tree of older homeowners but there is a field that still needs to be worked to reach what has largely remained untouched ground.

Download a transcript of this blog post here.

Looking for more reverse mortgage news, commentary and technology? Visit ReverseFocus.com today.

Shannon Hicks serves as the president of Reverse Focus, Inc supporting the training and technology needs of reverse mortgage (HECM) professionals nationwide. Comments can be made in this post or sent directly to Shannon@ReverseFocus.com

 

The HECM Terminator?

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Has the Terminator traveled to 2015?

reverse mortgage news, HECM, terminator, financial assessmentIn the 1984 syfi classic Arnold Schwarzenegger plays the role of a cyborg who travels from the year 2029 to 1984 hell-bent on the destruction of his present day nemesis.  Not unlike the movie many fear that a new threat has traveled back in time from 2015 to 1989, the year of the HECM’s inception, threatening the very existence of the program. . The Financial Assessment. With detailed income and documentation requirements and the specter of fewer qualified applicants is the Financial Assessment the present day Terminator? Not necessarily.

The real threat from this decade can be found in a housing crash, younger borrowr ages and increased defaults due to non-payment of property charges. This threat forced regulators to travel back to 1989 and examine the program’s mission and inherent risks. HUD faced the daunting task of “reengineering’ the HECM’s core and reducing future risks in the process. The good news is that reverse mortgages have already survived the true ‘judgment day’ that exploded in 2009 with the housing and economic crash.

Fast forward to today and we should note a few things to keep in mind about the upcoming Financial Assessment.

1- Get…

Download a transcript of this video broadcast here

Looking for reverse mortgage, training and technology? Visit www.ReverseFocus.com today!

The Year in Review: Top Stories from 2014

During the past year the reverse mortgage industry has experienced drastic change. Our top stories for 2014 highlight the addition of new HECM Products, the Extreme Summit, the revised Principal Limit Factor tables and the inclusion of non-borrowing spouses, the HECM Financial Assessment, the impacts of double digit interest rates, and how a reverse mortgage fits into modern retirement planning.

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