Have you ever stopped and really looked at your life? How you spend your mornings, your work day and evenings at home with your loved ones?
Continue readingThe Seven Habits of Highly Effective Reverse Mortgage Professionals
Effectiveness. It’s a crucial skill in the ever changing landscape of our industry and the increased time and energy required to succeed as an originator.
Continue readingHyper-Focus: Why It Works
The ability to focus intensely for short periods of time is key to maximizing your productivity and efficiency. Here are just a few take aways from hyper-focus which is often negatively associated with…
Continue readingThe Art of Saying “No”
We were often taught by school, society and others that saying ‘no’ is rude, impolite or obstinate. But is it? The art of knowing when to say no is key to establishing personal and professional boundaries that protect our focus and productivity.
Continue readingEvery Problem Once was a Solution
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What once worked may be problematic today
Oddly our topic that every problem once was a solution reminds me of the now extinct standard fixed rate HECM. It was a solution to borrowers seeking maximum funds or a guaranteed interest rate which became a problem loan for FHA when assessing risk and performance. This is a prime example of how behaviors, business models or marketing may become problems once they are not up to date anymore. On a personal level we can become angry with ourselves wondering why we act a certain way in a given circumstance. On the surface it may appear to be irrational. But is it? It’s not so much that a current behavior or pattern is irrational but rather that it no longer works. What was once a solution is now a problem.
You may have adapted a new strategy or way of doing business based on…
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File It & Fuggetaboutit
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Keys to Mastering Your Paperwork
Fuggetaboutit! It’s the quintessential New York phrase made famous in films like Donnie Brasco, Good Fellas and the Sopranos to name a few. While there are many definitions of the phrase the most common is to let go of an issue or problem not worth the additional mental or emotional energy. When it comes to managing our work day perhaps this is a phrase we can adopt. File it and fuggetaboutit! Most of us as reverse mortgage professionals manage vast amounts of information: Call backs, applications, conditions on a property, booking a speaking venue, ordering leads and more. Quite frankly we cannot manage these tasks efficiently without a system. One system I have grown to love over the years comes from productivity guru David Allen in his book “Getting Things Done”. Allen describes a system of 43 folders. One manila folder for each day of the month (31) and one for each month of the year. It works like this. You receive a form in the mail today March 28th that needs to be mailed back by next Friday. You simple put the paper in your folder marked the 31st or 1st. Fuggetaboutit! As each day of the month comes you pull the file out for that given day. Guess what?
How Would I Live…?
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How Would You Live a Life Without Fear?
Have you ever asked yourself the question ‘how would I live if I had no fear”. While no fear makes for a great slogan on clothing and energy drinks, how does one live a ‘fearless’ life? Unfortunately there is no magic cure to abolish all traces of fear from our lives. However we can begin the process of imperfectly living a fearless life by taking a few practical steps each day. Here are just a few. 1- Recognize that fear saps our energy and stops us from…
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Dealing with Toxic Emotions
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Working Out Negative Emotions in the Workplace
I recently had the privilege to take a cruise to Central America. Beyond the fine cuisine, entertainment and pristine scenery I was most impressed with attitude. The attitude of the ship’s staff who catered to each passenger’s need without complaint. Without hesitation. As a businessman this intrigued me. How could such a level of service be possible? What forces were at work that where one never saw a disgruntled or negative staff member? Intrigued I asked and learned that the cruise line had a strict policy against complaining. Complaining not just to the guests but to one another. Author and business leadership expert Daniel Goleman said “Emotions are contagious from the leader outward”. I would add especially amongst your sales or service force.
Studies have shown that emotions can be transmitted…
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Problems as Opportunities
Henry Ford said “Most people spend more time and energy going around problems than in trying to solve them.” In other words we can expend more energy talking, complaining and getting worked up about the problem than solving it.
Continue readingThe Tyranny of the Urgent
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It’s Not a Question of Time but Priorities
You have your day planned: Meetings, phone calls, emails, client appointments…then it hits us. Something urgent requires our immediate attention or does it? The phrase “Tyranny of the Urgent” was coined in 1967 by Charles E. Hummel in his short publication. Hummel opens with the question “Have you ever wished for a thirty-hour day?” Perhaps those of us , or should I say most of us would answer yes! But even if possible would a longer day really solve our problem? Most likely not. The issue is so not one of time but priorities. That is where we choose to invest our time. Such a dilemma leads to stress, self doubt and possibly health problems. Why were we never taught this in school? Hummel was inspired by the words of a cotton mill manager who said…
