With more reverse mortgage origination and sales being done over the phone or the extensive followup and communication required to close any loan it makes sense for us to evaluate our phone skills…
Continue readingAge Is a State of Grace, Part 1: Acting Out
Age is definitely a state of mind, as one elder demonstrates repeatedly. At 83, Violette moved from North Carolina to Costa Rica to live with a daughter’s family, but found the arrangement too confining for her adventuresome spirit.
Continue reading7 Questions We All Should Be Asking
In the interest of best serving the needs of the borrower and protecting ourselves against future legal claims, each of us should reexamine the questions should be asking each potential borrower…
Continue readingWhat We Do Quietly Matters
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6 Tips to Increase Personal Happiness
Happiness. It’s that elusive state of mind we strive for in our personal and professional lives. It’s more than having that warm touchy-feely emotion because our level of happiness directly impacts our professional performance and our relationships with family and friends. Our days are built on routine whether we like them or not and as such we should strive to find simple ways to make the most of life and maximize happiness. So what are some of the things that happy people quietly do?
Here are just a few things that happy individuals practice.
1- They are grateful. Gratitude snaps us out of a negative mindset of lack and frustration into one where we ponder what we already have. Gratitude also puts us in a mental state to better see and seize upon opportunity.
2- They avoid drama. A drama-free life is a healthy one. There is…
Download the video transcript for this episode here.
Looking for more reverse mortgage tools, training & technology? Visit ReverseFocus.com today.
A Picture Is Worth…
Because video enables you to give seniors a taste of who you are and how you can serve their needs, without the possible discomfort some people might feel sitting in a stranger’s office for the first time discussing deeply personal issues, a video introduction may be the vehicle to drive them to make an appointment.
Continue readingA Kosher Reverse Mortgage
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The Mortgage Professor Launches New Approach to HECM origination
In my recent discussions with Jack Guttentag or The Mortgage Professor he mentioned a new product he is developing; the kosher reverse mortgage. For those unfamiliar with the term kosher can mean a product or food is certified as acceptable meeting particular requirements, often religious. Last week Mr. Guttentag outlined the particulars of the program. First he begins with the need for specific HECM certification of reverse mortgage professionals. I couldn’t agree more. Today those seeking to enter the reverse mortgage space are required to pass the national NMLS and state-specific tests mostly centered on traditional mortgage lending. Typically nationally exams have zero or one or two HECM specific questions. As the HECM is a complex financial product being offered to a protected class who can ill afford a financial misstep, a HECM specific certification would go a long way in protecting the consumer and our industry’s reputation.
Here are a few highlights of the Mortgage Professor’s Kosher Reverse.
1- Loan officers would make efforts to counter the bias toward excess cash withdrawals…
Download a transcript of this episode here.
Looking for more reverse mortgage news, commentary and technology? Visit ReverseFocus.com today.
Be Careful What You Promise
With fewer qualified leads comes the temptation to over promise just how long it takes to close their reverse mortgage. After all who wouldn’t want to promise a quick turn around when the prospect is shopping with several other lenders?
Continue readingFinding the Deeper Story
When your clients and prospects feel this level of connection and service from you, everyone will experience the joy that flows from “letting life live you,” says Shelton. It’s much easier than efforting — and will make you an even more effective HECM professional than you already are.
Continue readingAre You a Grinder?
While watching the television show “The Shark Tank” I was struck by the hosts comment “you’re a grinder, aren’t you?”. A grinder is a business owner who makes growing their business a top priority and is willing to invest hard work, long hours and energy despite setbacks along the way…
Continue readingStep Up: Preparing for NRMLA 2014
Before you jet off to Miami Beach in a few weeks for the 16th annual NRMLA convention Nov 10-12, 2014 (or drive to the venue, if you happen to live in the area), it’s wise to prepare.
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